- The client can cancel the accommodation booking 24 hours before the arrival without any cancellation charge.
- If it is cancelled in the day of arrival, the hotel has the right to charge 100% for the first night of the booked units
- The room is booked until 7,00p.m.. In the case the client does not come to this time, the hotel has the right to offer this room the other clients. We ask for the credit card number with the date of expiration as the guarantee of your bokking in the case of your later arrival.
- 13-7 days before the beginning of your stay, the hotel has the right to charge 30% of the total price of the cancelled capacity for accommodation, 6-1 days before the beginning of your stay, the hotel has the right to charge 50% of the total price of the cancelled capacity for accommodation
- In the case of cancellation less than 24 hours before the arrival, the hotel has the right to charge 100% for accommodation
- In the case of cancellation-5 days before the arrival of the bigger booking when the amount of money has been paid in advance, this money is not giving back by the hotel
The cancellation fee will not be charged if the client could not use the booked services in the case of serious reasons and will be able to prove it by reliable written justification, serious illness or death of the member of the family ,inpatient treatment, natural disaster.
Severe snowy or windy conditions are not the reason not to charge the cancellation fee
- Check-in from 2.00p.m.
- Check-out to 11.00a.m.
- Fine for smoking in the hotel room – 100€
- In the case if the hotel room is not empty between 11.00a.m. – 03.00p.m. 50% of the price for accommodation is charged.
- In the case if the hotel room is not empty after 3.00p.m. the total price is charged.